Consumer disputes are as varied as the numerous laws that govern them and pose a significant threat to a company’s reputation. With years of experience and a broad client base both in Japan and overseas, we are a leader in advising clients on addressing, managing, avoiding and minimizing consumer disputes.
We have handled prominent cases in Japan involving consumer associations, product liability, the validity of terms of use, and misleading representations. Our wide range of practice areas ensures that we can draw on the expertise of lawyers with experience across various industries, sectors, and product and service areas to resolve our clients’ issues and disputes through the most appropriate means.
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